Refund Policy
Effective Date: 04.19.2025
At Balkans Investments, we strive to ensure satisfaction with all our services and products. However, due to the nature of our offerings, please review our refund policy carefully before making a purchase.
1. No Refunds on Digital Services
All sales of digital products, including bots, educational materials, mentorship sessions, and memberships are non-refundable. Once a purchase is made, access is granted and therefore cannot be reversed.
2. Exceptions
Refunds may be issued under the following conditions:
- Duplicate payments made in error
- Unintentional purchases with proof and reported within 24 hours
If you believe you qualify for an exception, please contact us at [support@balkansinvestments.com] with your order details and explanation.
3. Chargebacks & Disputes
We kindly request that you contact us before initiating any chargebacks or payment disputes. Filing false disputes without contacting us first may result in permanent termination of access to all current and future services.
4. Processing Time
Approved refunds (if any) will be processed within 5–10 business days. The time it takes to appear in your account may vary depending on your payment provider.
5. Contact Us
If you have any questions about this Refund Policy, feel free to reach out to our support team at [info@balkansinvestments.com].